If you are a consumer within the meaning of § 13 German Civil Code, you have a statutory right of cancellation with the following provision.
You have the right to revoke this contract within fourteen days without giving reasons.
The revocation period is fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must give us
Aurora Health GmbH,
10115 Berlin, Germany
Phone: +49 030 255553834, e-mail: firstname.lastname@example.org
by means of a clear declaration (e.g. a letter or e-mail) of your decision to revoke this contract. you can use the attached sample cancellation form, but this is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notice of the exercise of the revocation right before the expiry of the revocation period.
Consequences of the cancellation
If you cancel this Agreement, we will refund all payments we have received from you, including delivery costs (except for the additional costs resulting from you selecting a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day we receive notice of your cancellation of this Agreement. We will use the same means of payment for this refund as you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.
If you have requested that the services should begin during the cancellation period, you shall pay us an appropriate amount corresponding to the proportion of the services already provided by the time you inform us of the exercise of the right of cancellation in respect of this contract compared to the total scope of the services provided for in the contract.
Sample revocation form
(If you want to revoke the contract, please fill out this form and send it to us.)
(*) Delete as applicable.